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Like our customers, the consistent performance of our products is very important to us. Therefore, Nova Meditech GmbH applies the same high quality standards to its customer service as we do to our devices and products. We hope our customers will continue to trust Nova Meditech's high-quality products.
Your questions – we are here to help and happy to answer them!
We have been committed to continuous innovation and improvement in the medical field for many years. True to our corporate mission, we hope that our products cover as many application scenarios as possible in their specific areas. We also receive information from all sides and continuously develop new product applications. We will continue to work hard and persevere!
Nova Meditech GmbH selects only the most advanced and highest-quality products in the industry for distribution. Compared to other products in the industry, our products maintain a consistently high level of quality. Furthermore, we collaborate with leading experts in various fields to develop new, higher-quality products. Therefore, our products are quality leaders in their respective fields.
Our company is located in the Ruhr region, Germany's industrial center. We are blessed with excellent transport links and a great geographical location. Therefore, our customer service strives to resolve our customers' product issues as quickly, effectively, and cost-effectively as possible.
With rapid technological development, medical devices are being updated and improved at an ever-increasing pace, becoming increasingly sophisticated. To ensure customers can resume using their products as quickly as possible after a problem occurs, we offer a one-year free replacement and repair service for all products, provided the user follows the instructions in the user manual.
